Blog: keep every sales enquiry moving
Practical playbooks, templates and checklists for sales teams in smaller companies. No hype, a measurable process.
AI consulting costs for small businesses: what you pay for and how to keep the project from running on
AI consulting cost depends less on the day rate than on how the project is scoped. This guide covers the common pricing models, what a sales team should get from a first project, and how a 14-day trial on your own data compares.
14 October 2026 · 9 min read Industry playbooksCar Workshop Enquiries: How to Reply to Quote Requests and Book Jobs Without Phone Tag
Most workshop enquiries come down to a few questions: what is wrong, how urgent is it, roughly what will it cost and when can the car come in. Here is a triage table, a six-step reply routine, email templates and a follow-up rhythm for unapproved estimates.
13 October 2026 · 8 min read Proposals and quotesPipedrive Quotes: How to Create, Send and Track Them Without Leaving Your Deal
Treat every quote in Pipedrive as part of its deal: attach one version, keep the status in a field and book the next follow-up as an activity. Below are the workflow, the fields to set up and a cover email you can copy.
13 October 2026 · 9 min read Enquiries and follow-upSales Inquiry Meaning: Inquiry vs Enquiry vs Lead vs RFQ, and What to Do With Each
A plain definition of a sales inquiry, how it differs from a lead, a quote request and an RFQ, which one to answer first, and a simple labelling system for your inbox or CRM.
13 October 2026 · 8 min read Proposals and quotesRevised Quote Email Template: How to Send an Updated Offer When the Customer Changes the Scope
A revised quote email should name the new version, say which one it replaces, list what changed and give one next step. Here are four templates you can copy and the version rules that stop old quotes coming back to haunt you.
13 October 2026 · 8 min read Industry playbooksAccounting Firm New Client Enquiries: How to Reply, Scope the Work and Send an Engagement Quote
Most new client enquiries to an accountancy practice ask "how much?" without the details you need to answer. Here's how to reply the same day, scope the work with five questions, send a clear engagement quote and keep following up during tax season.
13 October 2026 · 9 min read Email templatesHow to Reply to a Cheaper Competitor Quote: 4 Email Templates That Keep the Conversation Going
When a client says they've found a cheaper offer, don't start with a discount. Compare scope, risk and service first, then offer a smaller scope or step away politely. Here are four templates you can copy.
13 October 2026 · 9 min read Industry playbooksIT Services Enquiries: How MSPs and Software Shops Reply, Scope and Send Proposals That Get Decisions
Most IT services enquiries are vague: "we need IT support" or "can you build us an app?". Here is how to sort them, ask the right scoping questions, choose a pricing model and follow up until you get a decision.
13 October 2026 · 8 min read Measuring salesWeekly Sales Pipeline Review for a Small Team: A 30-Minute Agenda for Open Quotes and Enquiries
A weekly pipeline review doesn't need to be a long meeting. Here's a 30-minute agenda, the questions to ask and the rules for deciding whether to chase, change or close each open quote.
13 October 2026 · 7 min read Proposals and quotesQuote Expiry Reminder Email: Four Templates to Send Before the Validity Date
A good quote expiry reminder gives the date, says what changes after it and asks for one simple next step. Here are four templates you can copy, rules on timing and the mistakes that make reminders sound pushy.
13 October 2026 · 8 min read Industry playbooksRFQ Response in Manufacturing: How Small Makers Quote Custom Parts Without Burying the Team
Custom-part RFQs rarely arrive complete. This guide gives small manufacturers a six-step routine, a clarification email template, a quote checklist and a follow-up rhythm for repeat buyers.
13 October 2026 · 9 min read Enquiries and follow-upHow to Qualify Sales Enquiries in Five Minutes: Five Questions That Decide Whether to Quote
Five questions on fit, budget, timing, decision-maker and scope, plus a green/amber/red rule, tell you in five minutes whether an enquiry deserves a full quote, a short reply asking for details or a polite no.
13 October 2026 · 9 min readTry BOTrento free for 14 days
Fill in a few details and your access arrives by email right away. We are happy to help you connect your mailbox.
14 days free, no card and no API key of your own. The trial starts only once your data is first loaded. Then from €79 per month excl. VAT, AI included.
Nothing is sent without your approval. You add a card at the end, only if you continue; without payment access is blocked until you pay, we keep your data for 30 days and the export stays available. Chief of Staff · See the process demo
Thank you, we have your sign-up.
We have sent a sign-in link and first steps to your email. If it does not arrive within a few minutes, please check your spam folder.