Blog: Enquiries and follow-up
Practical playbooks, templates and checklists for sales teams in smaller companies. No hype, a measurable process.
Sales Inquiry Meaning: Inquiry vs Enquiry vs Lead vs RFQ, and What to Do With Each
A plain definition of a sales inquiry, how it differs from a lead, a quote request and an RFQ, which one to answer first, and a simple labelling system for your inbox or CRM.
13 October 2026 · 8 min read Enquiries and follow-upHow to Qualify Sales Enquiries in Five Minutes: Five Questions That Decide Whether to Quote
Five questions on fit, budget, timing, decision-maker and scope, plus a green/amber/red rule, tell you in five minutes whether an enquiry deserves a full quote, a short reply asking for details or a polite no.
13 October 2026 · 9 min read Enquiries and follow-upMistakes in the First Reply to an Enquiry: 5 Errors That Send Buyers to Your Competitor
Generic openers, a price with no context, a wall of text and no next step: five mistakes in the first reply to an enquiry, each with a before/after example and a quick fix.
13 October 2026 · 9 min read Enquiries and follow-upEnquiry Intake Checklist: What to Capture From Every Request Before You Quote
Most quotes go wrong before they're written, because the request was missing something. Here's a checklist, split into phases, of what to capture from every enquiry, plus a short email for asking about whatever's missing.
12 October 2026 · 9 min read Enquiries and follow-upThe Cost of Unfollowed Quotes: How to Calculate Your Unchased Pipeline
A fill-in model for valuing quotes nobody chased: which numbers to collect, the formulas, a two-week chase test to find your own recovery rate and how to work out the break-even point.
12 October 2026 · 9 min read Enquiries and follow-up7 Sales Follow-Up Mistakes That Quietly Kill B2B Deals, and How to Fix Each One
Most B2B deals aren't lost to a competitor. They go quiet after the quote. Here are seven follow-up mistakes, how to spot each one, a rewritten example for each and a checklist to finish with.
12 October 2026 · 9 min read Enquiries and follow-upHow to Ask About a Quote After Sending It: A Follow-Up That Doesn't Strain the Relationship
Ask about a quote on the date you agreed with the client, and bring something useful every time. Five steps, three email templates and a guide to reading replies and silence.
11 October 2026 · 9 min read Enquiries and follow-upHow to Reply to a Sales Inquiry: a 5-Step Process and a Sample Reply
Reply to a sales inquiry quickly, briefly and with a clear next step. Five steps, qualifying questions, a sample email and follow-up rules.
10 October 2026 · 8 min read Enquiries and follow-upHow to process sales enquiries in a small business: a managed process from first contact to quote
Sales enquiries are mostly lost in the handovers between phases. Six phases from first contact to quote, a qualification checklist and a first-reply template.
8 October 2026 · 8 min read Enquiries and follow-upQuote follow-up: when to chase, what to write and when to stop
When to get in touch after sending a quote, what to write so the reminder isn't annoying, and when to stop. A cadence, three email templates and a way to track it without a spreadsheet.
5 October 2026 · 8 min read Enquiries and follow-upHow to handle sales enquiries fast without losing any: a process for small businesses
Enquiries don't get lost because people are lazy, but because nobody owns them and there is no next step. A five-step process, a checklist and a daily check.
30 September 2026 · 7 min readTry BOTrento free for 14 days
Fill in a few details and your access arrives by email right away. We are happy to help you connect your mailbox.
14 days free, no card and no API key of your own. The trial starts only once your data is first loaded. Then from €79 per month excl. VAT, AI included.
Nothing is sent without your approval. You add a card at the end, only if you continue; without payment access is blocked until you pay, we keep your data for 30 days and the export stays available. Chief of Staff · See the process demo
Thank you, we have your sign-up.
We have sent a sign-in link and first steps to your email. If it does not arrive within a few minutes, please check your spam folder.